We really enjoyed our stay and our trip to your huge house, Biltmore. However, we have but one complaint. Your straws. Yes, I said your straws.
Our first experience, while super eco-friendly and environmentally practical, left a lot to be desired. You see, these were PAPER straws that we got to use. And while we appreciate your efforts to preserve the earth God created, the paper feeling was quite strange.
All in all, we thoroughly enjoyed our stay. We'll check back on the straws...
Sincerely,
The Palmers